***Update – Telstra has now changed their mind and will no longer offer free locations. At the time of this update, they are still offering a substaty in which they will pay for the first $300, plus GST, of the cost, for you to get a Telstra accredited service locator out to site, which while not as good as it use to be, I guess is still better than nothing at all. To obtain this substaty you do still need to contact Telstra directly, although we are told they are a lot better to deal with these days, so you should have no issues getting this, compared to the hoops you use to have to jump through, back in the day******
This is a little secret, Telstra doesn’t want you to know. Telstra will come out for free and locate the underground Telstra cables for you, for FREE!!!
Ok well, that’s not exactly true. First off, it’s not a secret as such, Telstra actually has this information printed in plain English, that is clear and easy to read and is on the paperwork they give out to every single person that request Dial Before You Dig plans, but of course not many people read all the conditions that come with the plans.
And the second bit of that first line is kind of misleading as well, it’s probably more on a rare occasion that they will come out and do locations for you, what is more, likely to happen is that they will hire a Dig Before You Dig certified locator like all of us at Geelong Cable Locations, to come out and locate it for you.
To try and explain better and to show you what I mean by a network cable and whether you qualify at all or not, I have created this video, so I can kind of show you onsite with me, rather than just try to explain it in words.
Please click the button below to watch the video.
If after watching it, you are still confused, then just give us a call and I will be happy to look into your own situation and try and help explain it to you in more detail.