Service Locator – Tentatively booked in

Ok, so that is it, you’re all done, thank you for making an online booking with us. A Service Locating technician has now been tentatively booked in.

So what happens from here?

We will now have a supervisor review the details you have given and confirm if we have everything that we need. They will;

  1. 1. Confirm you have filled in all the detail that we need,
  2. 2. If you don’t have an account with us they will be in touch via email to confirm how you will be paying for the job, &
  3. 3. They will check travel times to and from the site and may be in touch to adjust the time you have chosen, depending on what has already been booked in before and after your selected time.

What do we still need from you?

So now, in terms of the job itself, each service locating vehicle comes equipped with a cable locator, ground penetrating radar, push rods, and generally all the equipment we will need onsite. However, if you think you will need either the acoustic locator or a push rod longer than 100 meters then please let us know so that we can make sure we bring it out with us. Or if it has been booked out on another job then at least we can let you know straight away that we will need to reschedule your job.

Oh, and if you do ask us to bring out the extra locating gear, don’t worry, we won’t charge you any extra for it  😛

Thanks, but what are you talking about?

If you’re unfamiliar with the term acoustic locator or what we use a push rod for, then keep reading below.

An acoustic locator is used to locate plastic water pipes, here is a link to the page that has a video on it that has us using it at a property, where we are trying to find the water going from the meter to the house which couldn’t be found with the cable locator or the ground penetrating radar.

If you have a stormwater pipe or sewer pipe that needs to be located we will often use a push rod to do this, the pushrods that we carry onboard are generally around 100m in length, but we do have longer ones available if needed.

Continuing on with this theme, if you haven’t used a locator before then you may like to watch this video in which we go through and do a full site locate from start to finish and we videoed the whole thing in real-time so that you can see how long it really does take and also so you can see what we actually do out onsite.

Lastly, you may also be unaware that you can stay up to date with all of our activities and the latest news within the industry via our social media pages.

You can access them via the links below